FAQs

About

What is 239Health?

239Health is your health and wellness solution for a variety of conditions. The 239Health platform can provide virtual medical visits and arrange low-cost, quality prescription therapies if appropriate, in an individual’s most comfortable setting, their home. We not only specialize in conditions that can cause embarrassment for patients but also offer acute, subacute and chronic disease care as well. All of our doctors are US based, will conduct a thorough review of each patient and prescribe medication therapy when appropriate. Our vision is to provide affordable, accessible, quality healthcare solutions for individuals and communities across several states. With an ever-growing product offering 239Health can deliver a wide range of care regardless of insurance coverage at a fraction of our competitors’ prices. Take a look around and find out for yourself. All of this with free 2-day shipping and a convenient online experience that can’t be matched. 239Health currently offers service in all states except Alaska and all therapies in South Carolina except erectile dysfunction.

What is the 239Health process?

Utilizing the 239Health platform is a very easy process. Just choose the therapy you need, click “Start My Free Visit” and answer a few medical questions. Our US based doctors will then review your information and prescribe medications when appropriate. You will hear back from one of our doctors in about 24 hours. In some States, a video consultation or live chatting may be required. In those States, one of our doctors will contact you and complete your consultation via the required method.

How much does 239Health cost?

In most cases, you may be eligible for a consultation at no-cost included with your order. If medication therapy is appropriate, you will be able to purchase it through the 239Health platform at far lower costs than other sites and even cheaper than your local pharmacy.

Other

Can I use my health insurance?

I’m sorry but we do not accept insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. 239Health has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medications our industry-leading and often times cheaper than using insurance.

Is it legal to prescribe medications online?

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

Can I use my local pharmacy?

Of course! You can choose to use your local pharmacy and our doctors can send your prescription to them. However, the cheapest pricing and most convenient option will be through 239Health’s pharmacy: Manifest Pharmacy 1018 S Batesville Rd, Greer, SC 29650 (Tel +18887704009). We cannot guarantee drug pricing at your local pharmacy.

Which pharmacies are you affiliated with?

The following pharmacies may fill your prescription based on the therapy and medication

Manifest Pharmacy

1018 S. Batesville Road

Greer, SC 29650

Tel: 888-770-4009

Monday-Friday 8:00am-5:00pm EST

 

Red Rock Pharmacy

863 W 450 S

Suite 101

Springville, UT 84663

Tel: 801-477-9444

Monday-Friday 9:00am-5:00pm PST

 

Curexa Pharmacy

3007 Ocean Heights Avenue

Egg Harbor Township, NJ 08234

Tel: 855-927-0390

Monday-Friday 9:00am-6:00pm EST

 

Southend Pharmacy

415 Westheimer Road

Suite 103

Houston, TX 77006

Tel: 855-414-5356

Monday-Friday 9:00am-5:30pm CST

When will I be charged for my medication?

You will then be billed for your medications when the medications are shipped based on the treatment plan you select.

Is my information safe?

Yes! We take protecting your information very seriously. Please read our Privacy Policy for more details.

Can women use 239Health?

Absolutely! The only therapy that women can’t utilize is for Hair Loss. This is because the medication we offer, finasteride, is not suitable for women.

How old do I have to be to use 239Health?

We only treat patients who are 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

If I’m having an emergency, what should I do?

In case of an emergency please call 9-1-1.

Why do I need to submit a copy of my photo ID and take a picture of myself?

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

Ordering

Where does 239Health offer service?

239Health offers service in all states except Alaska and all therapies in South Carolina except erectile dysfunction.

Do I need to sign for my order?

No. Your medication will ship via Rush No-Contact delivery but a signature is not required.

How do I changed my credit card?

You can change your method of payment at any time. Just login to your 239Health account and follow a few simple steps.

What if I have a problem with my order or my account and need help?

Just click on the “Contact Us” section and create a ticket. Our team will then review and get back to you ASAP to resolve your inquiry.

How long will it take to get my medication?

Once you complete the online visit, you’ll hear back from one of our US-based doctors in about 24 hours (some States require a live chat or video consultation). Medication orders will then be sent to the dispensing pharmacy and shipped.

How can I change my shipping address?

Login to your 239Health account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

returns

How do I reorder or cancel?

You can login to your 239Health account and reorder or cancel at any time. Otherwise, you will be contacted before your medication will be refilled and billed to your credit card. Your medication will then be shipped.

Can I return my medications once I receive them?

I’m sorry but Federal and State laws do not allow medication returns. All sales are final. If you have a specific concern, please create a ticket in the “Contact Us” section and we’ll get back with you ASAP.

More questions about the treatments, delivery, or prescription?
Reach out to info@239health.com